Mr Robin - Moonstone
Pickup available at Arrowtown
Usually ready in 24 hours
Mr Robin - Moonstone
Arrowtown
46 Buckingham Street
Unit 6
OTA
Arrowtown 9302
New Zealand
Details
Two internal slip pockets.
Internal zip pocket.
Zip and magnetic closure at fold.
Detachable strap with brass chain extension.
Gold foil logo-embossment on top front.
Calf Nappa, Sustainably Certified REACH Cotton Lining, Satin Finish Brass Hardware.
Size
36cm w 27cm h x 10cm d
Handle height - 20cm
Strap length - 97cm
Sizing may vary from brand to brand, for more details on fit, don't hesitate to reach out to the team for assistance.
Clothing
| XXS | XS | S | M | L | XL | |
| AUS/NZ | 4 | 6 | 8 | 10 | 12 | 14 |
| US | 0 | 2 | 4 | 6 | 8 | 10 |
| UK | 4 | 6 | 8 | 10 | 12 | 14 |
| ITALY | 36 | 38 | 40 | 42 | 44 | 46 |
| FRANCE / EU | 32 | 34 | 36 | 38 | 40 | 42 |
| JAPAN | 3 | 5 | 7 | 9 | 11 | 13 |
| OTHER | 1 | 2 | 3 |
Footwear
Find out the latest shipping updates here for your area https://www.nzpost.co.nz/contact-support/domestic-delivery-updates
1.1. ORDER HANDLING
All orders are processed and dispatched from our store or head office in Queenstown. Our team will do their best to ensure a swift order handling, which usually means within 1-3 weekdays, Sale stock is kept off site and may take up to 5 working days to be processed. Once your order has been dispatched you will receive a final order confirmation.
Please bear in mind that order handling might be delayed during peak periods, e.g. around collection launches and Sale season.
1.2. DELIVERY TIME
New Zealand: 1-3 working days | Tracked
Australia: 5-10 working days | Tracked DHL
Rest of the world: 5-10 working days | Tracked DHL
The courier company will endeavour to deliver items (correctly addressed) within the delivery target for the “said” service. However, we do not guarantee delivery of your item within these delivery targets. Please make sure parcels are left in a secure place if being left on a leave authority or we recommend delivering to a work address to ensure safe arrival.
1.3. DELIVERY RATES
New Zealand: Free on orders over $300
Australia: $35 NZD | Free on orders over $500
Rest of the world: $80 NZD | Free on orders over $750
1.4. TRACK AND TRACE
All our shipments are tracked. Once your order has been dispatched you will receive a track and trace number by e-mail. On rare occasions, the tracking number does not come through and in these cases feel free to contact our customer service for information about the package.
1. RETURNS AND EXCHANGES
1.1. RETURNS
All full priced goods ordered through our online store can be returned for a refund less the shipping costs (NZD $8.00 on New Zealand orders) within 14 days of receipt of goods. While the returned package is in transit it is under the customer's responsibility. Therefore we always advise using a courier with a traceable service. Please bear in mind that return expenses will not be refunded. If you live nearby you are also welcome to return your order to the staff in our stores.
To return your order email hello@angeldivine.co.nz with your order details and reason for return. You will then receive an email with return instructions from one of the team. We aim to process returns within 5 days of receiving your parcel.
Product(s) must be returned in unused condition including original and intact labels, hang tags and packaging.
Sale items can not be returned or refunded. These items are for final sale. This does include sale promotions with automatic discounts. Please choose wisely and do not hesitate to contact us for any further assistance regarding sizing and fit. Contact us via email at hello@angeldivine.co.nz.
Any items that arrive to us outside of our policy guidelines will be be returned to you.
1.2. REFUNDS
Once we receive your return your refund will automatically be processed and the money will be transferred back to the card (and linked account) that made the purchase. Normally it takes a few working days for the refund to go through, however, for international credit cards, this process can be prolonged. Please do not hesitate to contact customer service to get an update on your return/refund.
1.3. EXCHANGES
We exchange goods bought online within 14 days of receipt. Please note that we are only able to offer size exchanges, which depends on our stock availability. The returning shipping costs are at your own expense, however, we will cover the outgoing shipping when sending you the exchanged product(s) if the order is within New Zealand.
LOYALTY PROGRAM
Angel Divine Rewards Loyalty Program -
Thank you for choosing to shop with us! The more you buy, the more rewards you earn to unlock exclusive discounts. Available both in-store and online.
WAYS TO EARN LOYALTY POINTS
Earn 1 Point for every $1 you spend in-store or online to unlock rewards.
YOUR REWARDS
Reward 1 - 1000 Points To Unlock
Earn 1000 reward points and receive a $50 voucher.
Spend more to unlock more discounts & rewards.
How to join
Create a customer account here and you will automatically become part of our programme. Or you can join by using our loyalty program widget 'Check Rewards'. If you are shopping in-store we will talk you through how to sign up.
How do I earn loyalty points?
Earn 1 point for every $1 you spend [online or in-store] on any full priced items (sale items are not eligible for reward points this includes discount codes). Use your reward points to redeem rewards, or save them up to unlock even more exciting rewards.
How do I check my rewards points balance and redeem rewards?
You can check your balance and rewards anytime by clicking the 'Rewards' tab on our website. Or just ask our sales team to check for you.
How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar. Note, you can only use one coupon code per order. If you are shopping in-store we will apply your reward at the counter. If you think you might have a reward waiting please just ask the team and we can check and apply to your purchase.
Terms and Conditions
We reserve the right to modify or cancel coupons at any time.
Coupons can only be redeemed once and one coupon per day.
Reward points cannot be redeemed on the order from which they were generated.
Reward points & coupons can only be redeemed on full priced purchases over $250.
Reward coupons can not be used in conjunction with other promotions. This includes on all sale products.
If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
Points expire in 12 months (You will be reminded)
Shop now, pay later. With Afterpay pay in 4 installments, interest-free*, with Laybuy pay in 6 installments interest free*. Available at checkout.
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