Terms and Conditions
All prices are in New Zealand Dollars (NZD$)
You may return your product if you are unhappy with it or unhappy with our service. We pride ourselves with having high quality products and impeccable service, but hey we are only human, and not perfect all the time, so in this case you have three options for your returned item. No international orders can be returned, only orders within New Zealand.
Your return possibilities are: Replacement, Credit or Refund.
To return an item you must, firstly make contact with us within 24 hours of receiving the item you are unhappy with and kindly tell us the situation. i.e different size/colour
Then return the item (at your cost) within 7 days of the date you received, in the same condition as it arrived i.e. unworn, and with the original tags. We will have record of the sale but always best to keep the receipt we would have emailed to you. Remember we would likely have paid for the original freight cost and will then also send a replacement (if applicable) at our cost too.
please note: SALE OR DISCOUNTED ITEMS can not be returned, refunded or exchanged, these are for FINAL sale.
Angel Divine is a walk in retail store, which means, that though very unlikely, it is possible that you may be buying a product around the same time as someone is buying the exact same product over our counter. If this ever happened, and it turned out that the product is the last of its kind we have, we will give preference to the counter sale. Simply because they would have walked out the door by the time we are notified of and able to action your web sale.
If in the off chance this does happen, we would make contact with you immediately via email or telephone and make arrangements for either an immediate Refund or store Credit, which I’m sure you will be completely understanding of.