Cocoon Ceramide Cream Refill
Pickup available at Arrowtown
Usually ready in 24 hours
Cocoon Ceramide Cream Refill
Arrowtown
46 Buckingham Street
Unit 6
OTA
Arrowtown 9302
New Zealand
Queenstown
61 Beach Street
Queenstown
OTA
Queenstown 9300
New Zealand
Soothe, hydrate and repair skin
What is it
A refill version of the Cocoon Ceramide Cream, A multi-functional moisturiser designed to cocoon skin in deep hydration and protection, featuring a blend of seven ceramides to strengthen the skin barrier day and night.
What it does
By purchasing a refill pod instead of a new jar, you have reduced your carbon emissions by roughly 70%*.
This whipped, cushiony cream reinforces the moisture barrier to improve hydration retention for a plumper, healthier appearance. Plant-based growth factors and fermented minerals support firmness and elasticity, while hyaluronic acid and marine algae deliver long-lasting hydration. Mānuka honey, alpine rosehip, and avocado oil help lock in moisture, soothe dryness, and restore comfort. Skin feels soft, supple, and resilient, with visibly improved strength and elasticity.
Melts in without heaviness, leaving a smooth, nourished finish. Naturally scented with mānuka honey and wild botanicals (100% plant-based, organic, and COSMOS-certified natural fragrance).
This item is a refill pod that is compatible with the Cocoon Ceramide Cream only.
Who it's for
Normal to dry, or compromised skin in need of restoration
Product Details
Promotes collagen production
Rebuilds skin elasticity
Repairs skin barrier
Size Guide
Sizing may vary from brand to brand, for more details on fit, don't hesitate to reach out to the team for assistance.
| XXS | XS | S | M | L | XL | |
| AUS/NZ | 4 | 6 | 8 | 10 | 12 | 14 |
| US | 0 | 2 | 4 | 6 | 8 | 10 |
| UK | 4 | 6 | 8 | 10 | 12 | 14 |
| ITALY | 36 | 38 | 40 | 42 | 44 | 46 |
| FRANCE / EU | 32 | 34 | 36 | 38 | 40 | 42 |
| JAPAN | 3 | 5 | 7 | 9 | 11 | 13 |
| OTHER | 1 | 2 | 3 |
Shipping
1. SHIPPING & DELIVERY
1.1 ORDER PROCESSING
Orders are dispatched from our Queenstown and Arrowtown New Zealand locations
Orders are typically processed within 1–2 business days. Sale items may take up to 5 business days due to off-site storage.
Please note: Dispatch may be delayed during peak periods (e.g. sales, holiday season).
1.2 DELIVERY TIMEFRAMES
New Zealand: 1–3 business days (tracked)
Australia: 5–10 business days (tracked via DHL or similar)
Rest of the world: 5–10 business days (tracked via DHL or similar)
Delivery estimates are indicative only. We are not liable for delays caused by customs, couriers, or external circumstances.
1.3 DELIVERY RATES
NZ: Free on orders over $300
AU: $30 NZD | Free on orders over $500
International: $80 NZD | Free on orders over $750
1.4 TRACKING
All parcels include tracking. You will receive tracking details via email once your order has been dispatched. If tracking information does not arrive, contact us at hello@angeldivine.co.nz
2. TAXES & DUTIES
2.1 NEW ZEALAND CUSTOMERS
All prices are inclusive of New Zealand GST (Goods and Services Tax). No additional duties or taxes apply to orders delivered within New Zealand.
2.2 AUSTRALIAN & INTERNATIONAL CUSTOMERS
Orders shipped to Australia and other international destinations may be subject to import duties, taxes, or customs clearance fees upon arrival in the destination country. These are not included in your order total and are the sole responsibility of the customer.
We are legally required to declare the full value of your order and an accurate product description on all customs documentation. We cannot alter the value or mark items as "gifts" unless that is the true nature of the transaction.
Australian customers:
To avoid international duties and customs charges, we recommend ordering from available stock at our sister store Ascots of Bowral, NSW location. Orders shipped from Bowral are considered domestic Australian deliveries and will not incur international customs fees. Shop Ascots of Bowral here ascots-boutique.com.au
If you refuse delivery due to customs duties, taxes, or import charges, the shipment may be returned to us. Any associated costs, including return shipping, duties, or processing fees, will be deducted from your refund once the item is received back.
Returns & Exchanges
1. ONLINE RETURNS, EXCHANGES & WARRANTY
1.1 RETURNS (NZ & AU CUSTOMERS)
Full-priced items can be returned for a refund (less shipping & a 2% restocking fee) within 7 days of receiving your order.
To be eligible for return, items must be in original condition - unworn, unused, and with all original tags and packaging. Shoes must be returned in their original box with unmarked soles.
Return shipping is at the customer’s expense. Use a trackable courier, as we are not responsible for lost returns.
Sale items (including promotional discounts) are final and cannot be returned or refunded.
To initiate a return, email hello@angeldivine.co.nz
with your order number and reason for return.
Please note: All returns must be made to the store from which your order was purchased. Australian and international orders placed with Angel Divine must be returned to Angel Divine - returns to our Australian sister store, Ascots of Bowral, cannot be accepted.
1.2 REFUNDS
Refunds are processed to the original payment method once the return is received and approved. Please allow up to 5 business days for processing.
International refunds may take longer depending on your bank or card issuer.
1.3 EXCHANGES
We accept exchanges on full-priced items only, within 7 days of delivery. Exchanges are limited to size swaps, subject to stock availability.
Customers are responsible for return shipping. We cover outbound shipping for exchanged items within New Zealand.
1.4 WARRANTY CLAIMS
Products are guaranteed against manufacturing defects under the New Zealand Consumer Guarantees Act 1993.
Warranty does not cover damage from wear and tear, misuse, or failure to follow care instructions. If you believe your item is faulty, contact us at hello@angeldivine.co.nz with your order number, photos, and description. Claims must be made within 7 days of noticing the issue.
If the item is deemed faulty, we may first offer a repair, then a replacement, or if unavailable, a refund.
1.5 IN-STORE RETURNS, EXCHANGES AND WARRANTY
Please choose thoughtfully in-store, as refunds for change of mind are not offered. Exchanges or store credit are available within 3 days, with proof of purchase. Faulty items will be accepted under warranty.
To be eligible for returns, items must be in original condition - unworn, unused, and with all original tags and packaging attached. Shoes must be returned in their original box with unmarked soles.
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