Refine Scalp Serum
Pickup currently unavailable at Arrowtown
Refine Scalp Serum
Arrowtown
46 Buckingham Street
Unit 6
OTA
Arrowtown 9302
New Zealand
Bowral, NSW
High Street Arcade, Shop 2 & 3 310/312 Bong Bong St
Bowral NSW 2576
Australia
Queenstown
61 Beach Street
Queenstown
OTA
Queenstown 9300
New Zealand
Revitalise your entire hair system from root to ends. This fast-absorbing, non-greasy formula treats your scalp, follicles, and hair shaft as one interconnected piece, using new Tricodermis Beauty™ ingredients Capillia Longa™ and Elaya Renova™to re-activate healthy hair growth and reduce hair loss by 53% within 45 days.*
This scalp-healthy powerhouse works for all hair types, but is especially great for thinning hair, postpartum hair, hormonal changes, or any stress-related hair condition. Formulated with natural, plant peptides to make hair feel and appear healthier, stronger, and more resilient while minimising shedding and hair loss.
Product Details
Made with Capillia Longa™, Elaya Renova™, Hyaluronic Acid + Rosemary Extract.
Enhances the look of hair thickness in 45 days.
Minimises shedding and hair loss
Makes hair feel and appear healthier, stronger, and more resilient
This scalp-healthy powerhouse works for all hair types, but is especially great for thinning hair, post-partum hair, hormonal changes, or any stress-related hair condition
Scent
Fragrance Free
Size Guide
Sizing may vary from brand to brand, for more details on fit, don't hesitate to reach out to the team for assistance.
| XXS | XS | S | M | L | XL | |
| AUS/NZ | 4 | 6 | 8 | 10 | 12 | 14 |
| US | 0 | 2 | 4 | 6 | 8 | 10 |
| UK | 4 | 6 | 8 | 10 | 12 | 14 |
| ITALY | 36 | 38 | 40 | 42 | 44 | 46 |
| FRANCE / EU | 32 | 34 | 36 | 38 | 40 | 42 |
| JAPAN | 3 | 5 | 7 | 9 | 11 | 13 |
| OTHER | 1 | 2 | 3 |
Shipping
1. SHIPPING & DELIVERY
1.1 ORDER PROCESSING
Orders are dispatched from our Queenstown and Arrowtown New Zealand locations and a select amount of stock is available to be shipped directly from Bowral, NSW, Australia.
Orders are typically processed within 1–2 business days. Sale items may take up to 5 business days due to off-site storage.
Please note: Dispatch may be delayed during peak periods (e.g. sales, holiday season).
1.2 DELIVERY TIMEFRAMES
New Zealand: 1–3 business days (tracked)
Australia: 5–10 business days (tracked via DHL or similar)
Rest of the world: 5–10 business days (tracked via DHL or similar)
Delivery estimates are indicative only. We are not liable for delays caused by customs, couriers, or external circumstances.
1.3 DELIVERY RATES
NZ: Free on orders over $300
AU: $35 NZD | Free on orders over $500
International: $80 NZD | Free on orders over $750
1.4 TRACKING
All parcels include tracking. You will receive tracking details via email once your order has been dispatched. If tracking information does not arrive, contact us at hello@angeldivine.co.nz
2. TAXES & DUTIES
2.1 NEW ZEALAND CUSTOMERS
All prices are inclusive of New Zealand GST (Goods and Services Tax). No additional duties or taxes apply to orders delivered within New Zealand.
2.2 AUSTRALIAN & INTERNATIONAL CUSTOMERS
Orders shipped to Australia and other international destinations may be subject to import duties, taxes, or customs clearance fees upon arrival in the destination country. These are not included in your order total and are the sole responsibility of the customer.
We are legally required to declare the full value of your order and an accurate product description on all customs documentation. We cannot alter the value or mark items as "gifts" unless that is the true nature of the transaction.
Australian customers:
To avoid international duties and customs charges, we recommend ordering from available stock at our Bowral, NSW location. Orders shipped from Bowral are considered domestic Australian deliveries and will not incur international customs fees.
Please contact us at hello@angeldivine.co.nz to check availability at our Bowral store or to arrange your order.
If you refuse delivery due to customs duties, taxes, or import charges, the shipment may be returned to us. Any associated costs, including return shipping, duties, or processing fees, will be deducted from your refund once the item is received back.
Returns & Exchanges
1. RETURNS, EXCHANGES & WARRANTY
1.1 RETURNS (NZ & AU CUSTOMERS)
Full-priced items can be returned for a refund (less shipping & a 2% restocking fee) within 7 days of receiving your order.
Return shipping is at the customer’s expense. Use a trackable courier, as we are not responsible for lost returns.
Returns must be in original condition, unworn, with tags and packaging intact.
Sale items (including promotional discounts) are final and cannot be returned or refunded.
To initiate a return, email hello@angeldivine.co.nz
with your order number and reason for return.
1.2 REFUNDS
Refunds are processed to the original payment method once the return is received and approved. Please allow up to 5 business days for processing.
International refunds may take longer depending on your bank or card issuer.
1.3 EXCHANGES
We accept exchanges on full-priced items only, within 7 days of delivery. Exchanges are limited to size swaps, subject to stock availability.
Customers are responsible for return shipping. We cover outbound shipping for exchanged items within New Zealand.
1.4 WARRANTY CLAIMS
Products are guaranteed against manufacturing defects under the New Zealand Consumer Guarantees Act 1993 and the Australian Consumer Law (ACL).
Warranty does not cover damage from wear and tear, misuse, or failure to follow care instructions. If you believe your item is faulty, contact us at hello@angeldivine.co.nz with your order number, photos, and description. Claims must be made within 7 days of noticing the issue.
If the item is deemed faulty, we may first offer a repair, then a replacement, or if unavailable, a refund.
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