Florio Candle Decorated Small

Sizing may vary from brand to brand, for more details on fit, don't hesitate to reach out to the team for assistance.

Clothing

 
Footwear

1. RETURNS AND EXCHANGES

1.1. RETURNS

All full priced goods ordered through our online store can be returned for a refund less the shipping costs (NZD $8.00 on New Zealand orders) within 14 days of receipt of goods. While the returned package is in transit it is under the customer's responsibility. Therefore we always advise using a courier with a traceable service. Please bear in mind that return expenses will not be refunded. If you live nearby you are also welcome to return your order to the staff in our stores.

To return your order email hello@angeldivine.co.nz with your order details and reason for return. You will then receive an email with return instructions from one of the team. We aim to process returns within 5 days of receiving your parcel.

Product(s) must be returned in unused condition including original and intact labels, hang tags and packaging.

Sale items can not be returned or refunded. These items are for final sale. This does include sale promotions with automatic discounts. Please choose wisely and do not hesitate to contact us for any further assistance regarding sizing and fit. Contact us via email at hello@angeldivine.co.nz.

Any items that arrive to us outside of our policy guidelines will be be returned to you.

1.2. REFUNDS

Once we receive your return your refund will automatically be processed and the money will be transferred back to the card (and linked account) that made the purchase. Normally it takes a few working days for the refund to go through, however, for international credit cards, this process can be prolonged. Please do not hesitate to contact customer service to get an update on your return/refund.

1.3. EXCHANGES

We exchange goods bought online within 14 days of receipt. Please note that we are only able to offer size exchanges, which depends on our stock availability. The returning shipping costs are at your own expense, however, we will cover the outgoing shipping when sending you the exchanged product(s) if the order is within New Zealand. 

LOYALTY PROGRAM

Angel Divine Rewards Loyalty Program -

Thank you for choosing to shop with us! The more you buy, the more rewards you earn to unlock exclusive discounts. Available both in-store and online.

WAYS TO EARN LOYALTY POINTS
Earn 1 Point for every $1 you spend in-store or online to unlock rewards. 

YOUR REWARDS
Reward 1 - 1000 Points To Unlock
Earn 1000 reward points and receive a $50 voucher.

Spend more to unlock more discounts & rewards.

How to join
Create a customer account here and you will automatically become part of our programme. Or you can join by using our loyalty program widget 'Check Rewards'. If you are shopping in-store we will talk you through how to sign up.  

How do I earn loyalty points?
Earn 1 point for every $1 you spend [online or in-store] on any full priced items (sale items are not eligible for reward points this includes discount codes). Use your reward points to redeem rewards, or save them up to unlock even more exciting rewards.

How do I check my rewards points balance and redeem rewards?
You can check your balance and rewards anytime by clicking the 'Rewards' tab on our website. Or just ask our sales team to check for you.

How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar. Note, you can only use one coupon code per order. If you are shopping in-store we will apply your reward at the counter. If you think you might have a reward waiting please just ask the team and we can check and apply to your purchase.

Terms and Conditions
We reserve the right to modify or cancel coupons at any time.
Coupons can only be redeemed once and one coupon per day.
Reward points cannot be redeemed on the order from which they were generated.
Reward points & coupons can only be redeemed on full priced purchases over $250.
Reward coupons can not be used in conjunction with other promotions. This includes on all sale products.
If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
Points expire in 12 months (You will be reminded)

Shop now, pay later. With Afterpay pay in 4 installments, interest-free*, with Laybuy pay in 6 installments interest free*. Available at checkout.